Responsible AI Framework Summary
How AverCare governs AI across the ecosystem — our principles, oversight structures and safeguards.
Responsible AI
AverCare builds AI for health. That carries responsibility. This page sets out the principles, oversight and safeguards that govern how our AI systems are designed, monitored and controlled — and publishes the governance documentation behind them.
AI enhances human capability. It supports users, clinicians and caregivers rather than replacing them.
Safeguards, validation and monitoring are built in to support safe and responsible outcomes.
We follow a Human-in-the-Loop model. Human judgement always takes precedence over AI output.
Bias assessments, validation testing and continuous monitoring across diverse populations.
People should know when AI is used, what it does, what it does not do, and its limitations.
Encryption, access controls, MFA, logging and incident response protect health information.
AverCare remains accountable for the AI it deploys. AI systems are tools, not decision-makers.
Public versions of the policies and summaries that govern AI across the AverCare ecosystem, published here in full. Detailed operational procedures remain internal, and controlled originals are available to customers, auditors and regulators on request.
How AverCare governs AI across the ecosystem — our principles, oversight structures and safeguards.
When and how we disclose the use of AI, and what we tell users about what AI does and does not do.
The ethical principles that govern how AverCare designs, develops and deploys AI.
How personal and health-related information is protected when processed by AI systems.
The safeguards, testing and monitoring that support safe and responsible AI outcomes.
How qualified people stay accountable for AI outputs across the AverCare ecosystem.
Your rights in relation to AI-assisted services, and how to exercise them.
Our Human-in-the-Loop model: what it means, and where human review is required.
Our AI governance framework has been developed in alignment with internationally recognised AI governance principles and emerging regulatory expectations.
AverCare is a wellness and health-information platform. Our AI is designed to support users and healthcare professionals — it does not diagnose conditions, prescribe medication, initiate treatment or replace clinical judgement. Where AI output could influence clinical care, appropriately qualified people review it before action is taken, and human judgement always takes precedence.
AI Governance Committee · ai-governance@avercare.global
Privacy Officer · privacy@avercare.global
Data Protection Officer · dpo@avercare.global